TriWest Healthcare Alliance Insurance Reviews, Phone Number & Contact Details

Tri-West has always been very fair and prompt with expediting my requests for appointments at usually speed. Most bottle necks come from the VA or overbooked private doctors. They are much more courteous and usually grant me what is necessary for my special needs and requests my health care. I have a complicated list of problems with Squamous Cell Carcinoma. I’ve also had them follow me from state to state Arizona, Texas and Montana without problems. Tri-West also corrects and completes any financial errors from the many companies who don’t have have a clue in the billing procedures. I’d give them a 5 star rating as they are associated with the VA System who seldom get any of this correct, nor an accurate diagnosis missing my cancer for at least a year until I was into the last Stage 4a.

Mental/Behavioral health scheduling is not really on point. They dropped the ball with my consult, took them 4 weeks for anybody to even reach out to me. I was left confused and in the dark week after week even after reaching out. I finally have an appointment with a community provider 6 weeks after my consult was received by an appointer. Way to go Triwest.

I have had several dealings with TriWest in Pheonix since they are the VA provider for the Western Division. Every person I’ve ever had contact with has been courteous, helpful and very friendly. They have always handled my problem quickly and professionally. I can’t believe some of the bad reviews here. And they’ve always thanked me for my seervice. They go waaay more than most. Thank you TriWest—keep up the good work. Tiffany and Oscar were my helpful people today. Thanks, Darryl 11th Armored Cavalry Regiment, Vietnam 1966-67.

They, always have the best in mind to provide great service to the armed forces, community!

Tri-West has been having a lot of issues over this last year as I survived a cancer surgery in June of 2020 but sometimes their hands are tied and other times it’s just.

They represent Veterans Care and should be a bit more helpful than just forget about you.

They are in the process of changing over to a Community Care program which I hope doesn’t have the same billing hiccups.

Overall the Choice program is better than the prior way the VA was run, but not by much and at this rate will soon be as bad or worse.

Tri-West is now referred to as Community care.