Industry: Financial Services
Headquarters: Pennsylvania, USA
Address: 850 N Park Road, Wyomissing, PA 19610, United States
Website: loomisco.com
Contact Mail: info@www.loomisco.com
+1-610-374-4040
“If I could give you a 0, I would. But I can’t, so I give you a 1”. Poor customer service. I was told the rep was “not going to have a therapy session with me” when I was simply asking questions about an EOB claim. Will not be using this company moving forward and discourage all others from doing the same.
I would give 0 stars if I could. I get medical benefits through LOOMIS COMPANY. I signed up through my job. They enrolled me in medical for my children and I started deducting the cost from my paychecks and then failed to tell me that my children aren’t covered. All while never sending me insurance cards to use it. It was a waste of money and this seems like a horrible company to do business with. I will be cancelling my benefits immediately and please stay away from these guys. They lack communication and the basic need in customer service to care about the people they are ripping off.
They make the Keystone Cops look like geniuses. My premium is paid. Their “customer service” person says I’m in a grace period and need to pay ASAP or I’ll lose coverage. I forwarded her my receipt. Bunch of jerks! I would not advise getting insurance from them, and they barely cover anything. It’s less expensive for me to pay my doctor in cash than it is to use this insurance. They need a new IT department if they can’t handle a basic task like connecting a payment to an account. Sheer incompetence.
