Pacific Specialty Insurance Reviews, Phone Number & Contact Details

We will not be renewing our policy we were in our home less than a month and had sudden ensuing water damage occur in our kitchen (I had just paid to have the kitchen painted) after 9 months of pictures, plumbers reports, water mitigation reports they still will not cover our damages claiming “long term” damage again we were in our home for less tham 2 months when this occurred they were rude, ruthless and heartless. Bad buisness… never again

Anyone with a motorcycle or other insurable vehicle, do not use Pacific Specialty Insurance Company. When my old bike got totaled they continued to charge me Insurance on it for 4 months (even though I repeatedly called and emailed them telling them to stop because I no longer have the bike). They messed up with the vin number on my new bike and the DMV had no record of it being insured so my registration was revoked for it and I had to pay a late fee and go into the DMV to show proof of insurance instead of just paying online. Now when I tried to cancel my insurance renewal because I got tired of them messing up, they charged me anyway for the down payment and renewal fees. I specifically emailed the person back when she emailed me asking if I would like to renew saying that I would not like to renew….yet here we are, money missing from my account anyway. 0/10 I DO NOT RECOMMEND.

Jill is wonderful. She is so helpful every time I call into Pacific Specialty. She goes above and beyond to make sure all my questions are answered and is very knowledgeable. We have a great relationship with the service team at Pacific Specialty. They are always responsive, helpful, and kind. We love working with this company as the agent.

I really appreciate this insurance company and the employees here, especially Pam Thi. She was very helpful on all my questions and walked me through a different situation we had. Thank you for the awesome job and putting your customers first. I highly recommend this company to everyone that would like honest and sincere employees

Worst company ever, I filled a claim back I. December 2021 and to this day I haven’t heard from them. I call the adjuster 15 times and his supervisor 3, left messages and still haven’t heard from them. Thank god I found a lawyer who’s going to help me with this matter. Yes you can sue them if you have all the proof of all your efforts to contact them and try to settle. Do yourself a favor stay away from this company. A class A lawsuit coming there way. I found a lot of people who’s adjuster neglected them, no call backs, no matter how many voicemails you leave or emails. Many customer are joint the lawsuit be ready for the class A lawsuit paper to arrive at your house.