Industry: Insurance and finance
Founded: 1920
Headquarters: Winston-Salem, North Carolina, USA

About National General Insurance

National General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to originate within the automotive industry. The holding company for National General Insurance Personal Lines is National General Holdings Corp. As of August 2016, the company was owned by Barry Karfunkel and his family. Barry Karfunkel became the president of the company when Michael Karfunkel died.

National General Insurance Contact Details

Address: 5620 University Pkwy,
Winston-Salem, NC 27105, United States
Website: nationalgeneral.com

National General Insurance Phone Number

+1-336-435-2000

National General Insurance Reviews

4.6
4.6 out of 5 stars (based on 14 reviews)
Excellent64%
Very good29%
Average7%
Poor0%
Terrible0%

I am a new customer with National General Insurance and my experience has been exemplary. The sales person I am working with is professional, knowledgeable, courteous and very very patient. He was genuinely concerned that I had the best insurance coverage, based on my needs. I also found the customer service representatives to be excellent in taking care to manage and make sure that whatever issue I called about was resolved to my satisfaction. I have been made to feel that NGIC cares about me as a customer.

Patricia Anderson

National General proved to live up to it’s reviews as the #1 rated RV insurance company. The agent that helped me, Raymond Cox was very professional and personable, answering all my questions.

GREGORY

They would not cancel my insurance until I provided them with a fully executed agreement of sale for the vehicle (which wasn’t being sold, it was being returned to the dealer). This forced me to pay another month while I waited for the dealer to contact the insurance company to let them know they had possession of the vehicle. Then, when they finally cancelled it and sent me a refund check, they deducted a $50 cancellation fee. I would recommend going with ANY other insurance company.

Shannon Ross

Was asked to provide insurance information for household members over 18 in order to complete the process. I found this to be a nosey way of doing business and very unprofessional. I get it, your trying to gain clients but that’s not the way to go about it! I’m still a customer btw. Couldn’t beat the Value better than all providers I contacted. Thanks. No I didn’t provide information for household members.

RAYMOND

This was a worthwhile experience getting a quote that was affordable and beneficial to my family and business partners. It was an awesome great experience and I would definitely recommend this affordable insurance company to anyone.

Damelo Montez

The call was to check on RV insurance for a new RV. The representative was extremely cheerful, knowledgeable, and polite! The rate she quoted was better than my previous insurer, which I had some expensive disagreements with over a claim. Due to her attitude, I thought to expand the quote. With each item quoted, not only did that quote beat my current coverage, it lowered the original RV quote! Now National General is insuring my RV, my truck, my van, and two motorcycles, and providing me with significant savings!

Jerry Barker

If I forget to pay my insurance and it cancel National General want report it right away and my tag want be in jeopardy! I love this! I’ve been with National General for years!

Tralvis Shaw

Easy to use online tools. Simple to understand. This is what insurance should be. No pushy salesmen trying to get me to buy more. I love it.

David Blide

The Agency who assist me in signing up for this insurance were very knowledgeable about what is going on in the Insurance Business. I also like the protection that this insurance will give me while I’m driving down the road or just with my family. {Now since I do know a little more about what I’m now into I get to go online and Manager my own insurance, this teacher me how to tell and help other how to get help whenever they might need more of an insurance Plan or just need to get into an insurance Plan that will work for them like this one will.}

Myles Rosenthal

National General gave me the opportunity to get insurance almost immediately.Their Agents were very helpful an took the time to explain the policy as they found one within my budget, very professional. Thank You So Much!

Helen Nieto

For too long, it wasn’t easy to get affordable insurance after I had messed up my previous insurance with a class A company. Thankfully NGI helped me relaunch, gave me insights into what can help me out on the road, minimize claims, get affordable discounts and now I am very attractive to other companies. I am glad I found NGI and thanks for taking the chance on me

Oluseyi Akinrinde

I was able to get my RV insured with a minimum of fuss ,online and it was very easy to complete the process. Rates are competitive and now fully covered I can sleep nights

Raymond Short

My insurance agent is Jessica Simpson and boy can I tell you she was simply amazing to work with. she helped me through every step of the way, made the transaction as easy as possible and was VERY professional. I don’t know how you guys give raises there, or promotions….but she DESERVES it. She is an amazing agent with amazing customer service skills.

Thomas Lapoint

My experience with National General Insurance was one of ease, savings and a professional attitude that no other insurance company purported. No pushing, no harassing emails just service. I’m extremely pleased and recommend them highly!!

Onofrio Positano

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