Industry: Financial Services
Headquarters: Florida, USA
Address: 3446 49th St N, St Petersburg, FL 33710, United States
Website: melissaems.com
+1-727-321-9828
Melissa, Janice & Stephanie are the best in this business!! They are not only fun to work with but they worked well together to make sure the process of moving all 6 of my policies to ME Insurance was seamless. My husband and I are so impressed with their communication, follow up and review of coverage. We had no idea that there were better options that streamlined the policies and premium we had in place. I recommend everyone talk to them for insurance!
Jeff was extremely helpful in providing us the best quotes out there, their whole team answered any questions I had, and Melissa went to bat for us when the Title company messed up and almost left us uninsured.
Dear Melissa Ems Team, thank you and keep being ruthless for your customers.
Great customer service. Always available by phone or email to assist with questions and binding coverage in a very timely manner. I would definitely recommend them to friends and family.
I’ve been working with Jeff in Melissa’s office for the last couple of months as I am opening my own business. Jeff has been phenomenal. He always responds in a timely manner to my questions. He has been super patient with me as my needs have changed- sometimes having to get multiple quotes in the same day with slight tweaks. He takes the time to explain what each policy does and does not cover, where he thinks I could save money but still be adequately covered, and goes to multiple companies to get me the best value. I’m so happy that this agency was recommended to me. I cannot recall the last time I worked with an office that was so responsive and helpful. Thank you Jeff and Melissa Ems Insurance Agency!!
Best independent agency in Pinellas county. Happy and helpful folks that care about servicing their clients! You should give them a shot at any of your insurance needs.
Leah helped me out today and my golly, what a doll! Good customer service is hard to find these days and Leah was an absolute rockstar. She was so polite and nice and answered all my questions. Thank you so very much for such a pleasant experience!
My property insurance company was being liquidated, so a friend recommended I call Melissa Ems Insurance. So happy I did! Everyone I dealt with was so friendly and Jeff got me squared away with new property insurance very quickly. The whole process was quick, efficient and headache-free.
The staff was outstanding! Diane provided excellent information and guidance regarding my home ownership insurance policy. I appreciate her direct answers for questions I had. Her insight regarding other insurance policies they offered made me understand Melissa Ems Insurance cares about their clients. Thank you for your professional service.
