Mapfre Insurance Reviews, Phone Number & Contact Details

Excellent service, professional licensed agents. Auto, home, business and life insurance, all in one location. Tell them Amy from Boston referred you.

Look out for imaginary characters that they built that you could never reach out to. For example: Tracy or Lopez. They’ll never reach out to you nor deal with your case. Don’t expect anything from them. It’s a scam and I’m about to put them out of business.

“People who take care of people” you sure about that?

Mapfre uses delaying and denial to avoid paying valid claims. Even when there is no dispute, they refuse to pay the victim. If you have a dispute, you should run, not walk, to find an attorney.

Did not provide me with a copy of my policy nor did they explain the policy because of that the company did not cover my accident. It is disappointing and heartbreaking when you have been contributing all this money & you’re not even covered. Customer service is horrible Absolutely horrendous, also. Workers have no compassion for your situation. The claim adjusters failed to contact me within a timely manner. My claim adjuster has not called me in over two weeks on the other hand the opposing claims adjuster called me withis two days and sent someone out. They simply do not care. I’m convinced none the staff are happy with their jobs. Rude, disrespectful, degrading and demeaning. They would not make any contact with me over the phone and they absolutely did not do their job of fighting for me which I paid months and months of money for them to do at the very least. It’s sad and it hurts to know companies like MAPFRE are extorting it’s clients like this.

It has almost been impossible to get a hold of the person handling my claim/anyone involved with the organization. I have never in my life encountered a company so good in not answering the phone. It’s been about two months since I have received my estimate and I am still waiting on my check so I can get my car fixed. The review under this pretty much sums up my feelings.

The driver who hit my car in the parking lot while it was unattended gave me her insurance carrier Mapfre. She hit my Mercedes with her honda. Their field rep submitted an estimate for me to review. Now one month later the field rep and the Central claims person 4 there California region is not contacting me after trying to get a hold of them for one and a half almost two weeks now seeing all the other reviews and that people haven’t been paid after several months I’m very concerned want to know what’s my next step should I contact the California insurance commissioner

Horrible costumer servce ,, my representative was a very rude person whit only one call in all the process she told me she don’t have time to answer my emails that’s what happen to deal whit a fakes insurance they only charge like a good insurance but for responde and do the work are the most cheapest and the service soo poor