Industry: Financial Services
Headquarters: Alabama, USA
Address: 2515 E Glenn Ave UNIT 101, Auburn, AL 36830, United States
Website: hrinsurance.com
+1-334-821-5800
At each contact, whether by phone or in person, everyone’s
kindness and concern for their customers top the list. From the initial contact with the receptionist throughout the conversation with the agent. At our first contact, the information shared regarding what our policies would cover allowed us to decide what would be best for us and our budget. Sarah Vinson is a God sent.
I’ve worked with them with my homeowners, dwelling fire, personal auto, and personal umbrella policies over the years as my needs have evolved. Prompt and helpful whenever I had to change my policies. Also very helpful whenever I had to file claims
Our basement had almost two feet of water, and they gave us the full amount of what we were insured for, with no questions asked. We had a check within a week… Wonderful agency!!!
The level of attentiveness and willingness to go above and beyond the needs or desires of their clients is unprecedented! I have never experienced the level of customer service I have received from The Rummel Agency, from another business, in or out of the field. Theresa specifically has been an absolute delight, and I could not ask for any more from her. It is abundantly clear that the individuals representing this agency do so wholeheartedly and customer satisfaction is of the utmost importance. Did I mention how great Theresa is
