California Insurance Specialists Reviews, Phone Number & Contact Details

Great service and easy to get a quote

Avoid California Insurance Specialists if you can. Mercury assigned me to this agency and I went through the worst customer service ever. They increased the premium arbitrarily, their underwriter made a mistake on square footage, which is more than 100 sqft than the government record, I requested them and Mercury to correct it, Mercury said the agency could help, when I contacted the agency, they said they could not and at the end of conversation, bluntly said “I don’t know how to assist you”–I was like “correct the mistake you made”, isn’t that simple and easy? The person I talked to today I think her name was Brittany, so unhelpful and unprofessional. I will switch to another insurance agency when the term comes up. Also going to report this dishonest business to FTC and BBB. The phone call was made 3:39pm on 5/25 and it should been taped. The business really should pull it up and review its own customer service.