California Casualty Insurance Reviews, Phone Number & Contact Details

2 years after canceling my insurance and paying my bill I get a collection notice for a “Cancellation fee” and additional charges.

No one interested that the car was sold or that I had proof of cancellation.

Shady company with shady practices

no wonder they have to keep changing names

I love them i have had no problems at all .

I love the price i pay for 6 months so no installment fee.

Ericka Cruz my agent is great .

I pay by phone and someone allways picks up.

Horrible company. Wouldn’t pay after uninsured motorist hit me even though I have that coverage. For a whole year they didn’t pay until I got the better business bureau involved. Then they jacked my rates from $67 a month to $75 even though it wasn’t my fault. I should have changed companies then but was too lazy, my big mistake.

Recently my car died so I bought a good used 2010 Pontiac Vibe and got a quote from AAA who are not known for bargain priced insurance. I told HH Agency to cancel my old policy and give me a quote for my recently purchased car. HH Agency was more than $20 a month more than AAA! So instead of staying with HH I canceled my policy and switched to AAA. Now, I get a letter from HH saying I have to pay $50 fee for early cancellation. Steer away from HH Agancy AKA Sterling Insurance.

They never answer the phone. Customer service seems to have no ability to do anything but give excuses. The adjusters only talk to you when they want to and ignore you the test of the time. Checks for claims are as slow as molasses uphill in winter. They dont care that you their insured are out of a vehicle and the other party had no insurance, they will leave you to suffer and wait until they feel like doing the job our premiums pay them to do. Never again will I or anyone I know have insurance through them.. they are a sad joke of a company and should be forced to close their doors permanently. Department of Insurance has been given all the documentation and has started an investigation… maybe this time they can get them shut down!!!