Industry: Financial Services
Headquarters: California, USA

About Arch Insurance

At Arch, our local underwriting expertise is one of our core strengths, and we offer creative “out of the box” solutions not readily found elsewhere. In the U.S., Arch Insurance Group’s executive offices are located in New York City, with regional offices in New York City (Northeast Region), Atlanta (Southeast Region), Chicago (Central Region), San Francisco (Western Region) and Dallas (South Central Region). We have a number of other offices throughout the U.S. to support our business, including our operations center in Jersey City, New Jersey.

Arch Insurance Contact Details

Address: 1 Sansome St #1400, San Francisco, CA 94104 , United States
Website: insurance.archgroup.com

Arch Insurance Phone Number

+1-415-490-970

Arch Insurance Reviews

4.1
4.1 out of 5 stars (based on 12 reviews)
Excellent42%
Very good42%
Average8%
Poor0%
Terrible8%

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Sarah Lancaster

Have been doing business with Arch Insurance for over 5 years and have not had any issues. Mr. Pena is the agent that I have had since day one. He is very knowledgeable and only sells me what I need and always shops for the best rate. Before you decide to go online and pay for your insurance, give Mr. Peña at Arch Insurance a call.

Javier Vazquez

I have been delayed in thanking Arch Insurance, especially Juliana, for helping us save a great amount of money on our car and flood insurance. I cried with tears of joy when she gave me the great news about the drop in price for our coverage. She went above and beyond to help me and my family! I highly recommend this company.

Maricela Zepeda

I have been a customer/client of Arch Insurance Services since 2011. THAT in itself should tell you a lot about my experience with them. Mr. Jorge Pena has always been available to answer questions and to assist with a claim when needed. He has always been very courteous and patient and will find the best rates when a new vehicle is added to my policy. Mr. Pena has called me to let me know he has found better rates for me even when I wasn’t shopping around. We even change our homeowner’s insurance to work with Mr. Pena. I don’t see myself using another company for my insurance needs anytime soon.

David Bujanos

I’ve been doing business with Arch Insurance for years now. Can’t say enough good things about their services. My agent, Mr. Jorge Peña, goes out of his way to get me the best rates in both Home, Auto, and Motorcycle insurance. He actually notifies me periodically if a better deal is available to me. No need for me to look elsewhere for my insurance needs. Highly recommend!

Nelson Delgado

Awsome business and great staff to work with. I have dealt with firm for years and they always have taken care of me.

Scott Liberty

I cannot speak highly enough of Arch Insurance, Jorge in particular. Every time I call, Jorge is so polite, friendly, accommodating, and responsive. Normally I dread having to make “adulting” phone calls, but not when I call Arch Insurance. It’s easy, they’re super helpful, and I feel really satisfied with the rates we pay. I trust them to find the best price for our coverage, and don’t ever feel the need to shop around.

John Behnke

Originally contacted about homeowners insurance renewal end of January due to policy renewal in mid-March. They have been the agent for this policy since we built the home 4 years ago. Honestly, I hadn’t paid much attention to the increases in premiums year over year but did this year as the rate increase was astronomical. They promised me back in the beginning of February a new quote with other companies and that they could beat the current company. Since that time, they have been unresponsive to emails and phone calls and my current coverage will either renew or expire on Saturday. So I guess I am stuck shopping for insurance myself.

Nicholas Fitchett

Tim Arch and all of his agents I’ve had the pleasure of working with are all fantastic! I’ve happily been with them for my home, auto, and motorcycle policies for years and actually left my family’s favorite insurance agent of a decade to come to Arch Insurance since their rates and customer service are so great!

Rapid responses by email and phone so I feel confident using them even though I do not live in their area.

K d

I have motorcycle insurance with them which is a competitive business. Jorge checks for better rates without prompting and then lets me know what changes I might make if any. I could not be happier with the service and rate for my insurance.

Keith Hamilton

I’ve been using Arch Insurance for 10 plus years now, nothing is perfect, however my experience overall has definitly been 5 Star.

Customer service can be tough and they strive hard to make it easy to praise, Great Job Folks

Mark S. Colaw

Mark Colaw

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