Industry: Insurance
Headquarters: Sydney, New South Wales, Australia

About Petsy Pet Insurance

Pets make people happier and healthier and luckily, Australia is one of the most pet-friendly nations in the world. More than half of all Aussies choose to share their lives and homes with their amazing furry companions, and this includes a whopping 4.8 million dogs and 3.9 million cats!
Currently, 9 out of 10 of these companion pets in Australia are NOT insured,* yet a third of all cats and nearly half of all the dogs in Australia suffer from some form of health hiccup.^

Petsy Pet Insurance Contact Details

Address: Level 31, 31 Market Street,
Sydney, NSW 2000, Australia
Website: petsy.com.au
Contact Mail: hello@petsy.com.au

Petsy Pet Insurance Phone Number

1300 952 790

Petsy Pet Insurance Reviews

3.5
3.5 out of 5 stars (based on 11 reviews)
Excellent0%
Very good73%
Average9%
Poor18%
Terrible0%

Really happy with the product and customer service Petsy has provided, they actually care about my pet, highly recommend.

Johnny Li

Although it does sound quite appealing having 100% of your vet bill covered with no excess, this website is actually quite deceiving. If your pet had a cruciate ligament problem that needed surgery, the average cost for that condition is around $5000, naturally with this policy you’d expect $5000 back. Now if you dig a little deeper you’ll find a very large list of sub limits, one of which was a $4000 limit on cruciate ligament conditions so realistically from a $5000 bill, theyre covering 80% which is essentially the same reimbursement as a lot of other providers. Other sub limits are only covering to a maximum of $750 per year for conditions that can cost way more than that! Do your research and dont just blindly take out a policy because it says 100% coverage

Codie_Jaade

Great service and customer support. Dan is the man! He is the one that made me choose Petsy insurance

Denzel Kramer

Customer service rep confirmed that accidental injury is covered 100% but later only paid for the bandage not consultation so ended up paying almost 80%out of pocket.. felt being tripped off..going to switch it

Jatin Arora

Dan has sorted out and I think Petsy insurance ha great cover for my pets I have both my fur babies insured with em.

Denzel Kumar

Good coverage and an amazing team of pet people. They really provide good customer service!

V Lee

A fantastic organisation! Great cutomer support!!!! The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

Abdulaziz Hamraliev

Customer service is the best I’ve dealt with. Seems like a young team who actually care about helping the best way they can.

Alex Barnett

Lovely customer service with quick follow ups. Transparency is definitely refreshing. They are genuinely interested in a long term relationship with you and your animal.

Julie Taylor

The team at Petsy are very helpful and engaging to deal with. Everytime I speak with them, I am so impressed with their customer service, they give detailed on the spot information, and are always helpful with my queries regarding the options and cover available for my Cavoodle puppy.

I would absolutely recommend Petsy!

Amity Rose

Just want to give a shout-out to Dan at Petsy for going above and beyond today for our pup Peggy Disco, who needed to see the vet today and receive treatment for a condition. Dan kept us updated and guided us through the claims process, and put our worries at ease. Couldn’t ask for more with the superb level of customer care given to us from Dan and Petsy. Would recommend any pet parent to use Petsy for total peace of mind. Thank you! From Shell, David & Peggy Disco.

Shell Lee

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