Ozicare Insurance Agency Reviews, Phone Number & Contact Details

I would not recommend these guys to anyone ,

they don’t support their customers be warned

I wish there were more than 5 starts to rate, i was a courier driver for almost 10 years, dealt with many insurance companies, had many incidents as i was on the road daily, and from my heart, this is best service i’ve ever had, i thank GOD THE ALMIGHTY i felt so spoiled, tow truck was booked while I’m speaking on the phone with the consultant after the accident, 15 mins my car was towed away to the repairer, very friendly customer service, they even booked the hire car for me, and they changed their repairer upon my request, as it was a bit far from my place, Ozicare team work for you, to gain the most of the insurance services, i loved this team and Ozicare.

bought their travel insurance before.

First day in London my suitcase broke.

Came back and had the worse experience trying to claim it with ozicare.

Back and forth they kept asking me for more and more information.

To claim a broken suitcase, they asked me to write a statement of what happened, RECEIPT OF THE SUITCASE, online link of a similar suitcase and current price/worth and even asked for a suitcase repairer to provide a statement that my suitcase couldn’t be fixed?? I sent them photos of the broken suitcase and then months later of back and forth emails, when I finally threw the suitcase out, they asked if I still had the suitcase.

Horrible company for auto insurance. I paid for “choice of repairer” but when I went to make the claim, they kept pushing me to use their repair partners as “it would be much faster”. It took >10 days for them assign someone to review my case, and apparently another week to actually approve the claim. They are punishing consumers who do not opt for their repair services. How is this not illegal?