Industry: Insurance
Founded: 1992

About Ken Tame & Associates

The strength of our business is only as good as the service we provide and for in excess of 20 years we have delivered on this to our customers. We are known not only as a market leader in providing recreational vehicle insurance but also recognized by our clients and the RV repair industry across Australia for our claims service. Our business is recreational vehicle insurance so if you are a permanent or occasional traveller we have a product that is specifically designed for you.

Ken Tame & Associates Contact Details

Address: Level 3/340 Bell Street
Preston, Victoria 3072,, Australia
Website: kentame.com.au
Contact Mail: info@kentame.com.au

Ken Tame & Associates Phone Number

1800 582 582

Ken Tame & Associates Reviews

3.2
3.2 out of 5 stars (based on 5 reviews)
Excellent0%
Very good60%
Average0%
Poor40%
Terrible0%

I was recommended Ken Tame by the gentleman who sold me my campervan. He told me that we were getting great discounts with them as members of CMCA. When I got my quote, it was about double the price he was paying before selling me the van. When I questioned the price, all I was told was that it was the correct price. No further questions, no explanation. They do not seem to care about educating their potential customers. You guys are selling insurance. You’re supposed to make people trust you and explain what you’re selling in a language people who do not work with insurance will understand. When I answered back I would have to do some shopping around cause I didn’t understand why the price was doubled what the previous owner of the car paid (as a second chance to give me a reason to go with them) all I got was: ” Thank you for your reply.” That’s it. Your customer service is horrible and this is just a reflection of the type of service I would get if I ever had to make a claim! Next.

Sab C

Easy to work with, easy to contact, good service.

Tony Hainsworth

Making a claim during the silly season (Christmas/New year holiday’s 2020/2021) and found staff very friendly and professional.

Considering the holidays found things were done reasonable quick over the telephone. Claim approved after the assessor looked at the damage.

I salute Ken Tame & Associates and staff for their great service and getting things done at a difficult time.

Keep up the great work that you are doing.

A very satisfied customer.

As for the company repairing the vehicle, have the vehicle booked in, now I wait, they are making me wait 5 weeks from the booking, 1 week gone, 4 weeks to go plus 1 day to do the job. That is the repairer, not Ken Tame & Associates. Will update review when repairs have been completed.

Pete Swan

We have been with Ken Tame for nearly 20 years and would recommend them for giving great care when needed .Having had several claims handled very quickly ,including a medical emergency requiring repatriation of ourselves and motorhome to our home thousands of ks away we cannot speak more highly of Ken Tame .They are easy to contact when you need them .Maybe a bit dearer than others but you get what you pay for ,great care and service

Jendie Edmonds

Not like it was in the old days. The old “Ken Tame ” was a great company . Knowledgeable staff, fair pricing , prompt courteous settle of claims. Now it is staffed by a bunch of arrogant young people who think they are god’s gift to the insurance industry – peddling a less than attractive product with no room for flexibility. Trading on their link with the CMCA , but not doing it’s members any favours. Would hate to have a claim with them nowadays.

Alison Scoffell

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