While working on QuickBooks, users come across different errors due to technical drawbacks. QuickBooks error 6000 832 is one of them. The error appears while opening QuickBooks or changing from multi-user mode to single-user mode. The error comes up on the screen along with error messages, “QuickBooks is unable to open the company file.” or “We’re sorry. QuickBooks encountered a problem Error codes: (6000, -832).” In this article, we will discuss the causes that trigger this company file error along with troubleshooting solutions to fix it, so read carefully until the end.
If you are not willing to troubleshoot QuickBooks error 6000 832 on your own, call us on our toll-free number +1 800-579-9430 and let the QuickBooks support team handle it for you
What are the causes behind QuickBooks error message -6000, -832?
Following are the common factors responsible for the error:
- The location of the QuickBooks file is incorrect, or its path is damaged.
- QuickBooks company file folder is not set up to share files over the network.
- QuickBooks .nd file is damaged and not working correctly.
- Hosting settings are misconfigured, which creates an issue while opening the file.
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Methods to Troubleshoot & Fix QuickBooks company file error 6000 832
Method 1. Try updating the QuickBooks program to the latest release
The steps listed below will help you download the latest QuickBooks update manually:
- Close company files if open and exit the QuickBooks Desktop application.
- Tap the Windows key on your keyboard, look for the QuickBooks Desktop icon, and right-click it.
- Next, select the Run as administrator option and wait till the No Company Open window appears.
- From the window, choose the Help menu and click Update QuickBooks Desktop.
- Go to the Options menu, click Mark All and then the Save button.
- From the Update Now tab, select the Reset Update checkbox and then click Get Updates to download the update file.
- Once the update file downloads completely, reopen QuickBooks and install the update.
Method 2. Repair the damaged .nd and .tlg configuration files by renaming
- Navigate the folder that holds all QuickBooks company files.
- Search the file with the same name as that of the company file with .nd and .tlg extensions.
- Right-click the .nd and .tlg file one by one to select the Rename option.
- Change the file names by adding .old after the extension.
- Once you are done, open QuickBooks and your company file to check if the error is fixed.
Method 3. Change the location of the QuickBooks file by copying it on the Desktop
- Open the folder that keeps your company files and locate the file with .QBW extension.
- Right-click the .QBW file, then choose Copy and move to your Windows Desktop.
- Right-click anywhere on your Windows desktop and click Paste.
- Tap the control key on your keyboard and open QuickBooks.
- The No Company Open screen will open, choose Open or restore an existing company.
- On your desktop, locate the company file and open it.
If you get the same error, try the next method.
Method 4. From the QB Tool Hub, make use of File Doctor
- Close company files and then close the program.
- Download the QuickBooks Tool Hub setup file and save it to your Windows Desktop or your Downloads folder so you can easily access it.
- Open the QuickBooksToolHub.exe file you downloaded and follow the instructions given on the screen.
- Agree to the terms and conditions. This will complete the installation process.
- Double-click the QuickBooks Tool Hub icon on your desktop to open the tool hub and choose the Company File Issues tab.
- Click Run QuickBooks File Doctor and choose your company file from the drop-down menu.
- Select the middle Check your file option, click Continue, and enter login credentials to open QuickBooks.
If the methods given above fail to resolve the error, try running Quick Fix my Program and the QuickBooks Database Server Manager from the QuickBooks Tool Hub.
It’s time to conclude our blog on QuickBooks error 6000 832. We believe that the methods given above will help you resolve the issue. If you are still stuck with the same error or need help to fix it, call +1 800-579-9430 and get in touch with the certified QuickBooks expert’s team.
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