QuickBooks helps users in performing various accounting activities like invoices, billing, paying taxes, and many others. While performing these tasks, users come across various annoying errors. One of them is QuickBooks error H505 which appears when a user tries to switch QuickBooks Desktop in multi-user mode. This error pops up on the screen along with a message, “This company file is on another computer, and QuickBooks needs some help connecting.” However, changing hosting settings can help resolve the error. To learn more about error H505 in QuickBooks, read the entire blog carefully.
If you are stuck because of QuickBooks error H505, call us on our toll-free number +1 800-579-9430 and get assistance from the QuickBooks technical support team
Main causes of QuickBooks multi-user error H505
Following are the reasons that give rise to the error:
- Windows firewall is stopping communication between QuickBooks and the server.
- Hosting settings are not configured correctly on server and workstations.
- Some important QuickBooks files like network data and transaction log files are damaged or corrupted.
- Internet and security settings are configured inaccurately.
Read more :- QuickBooks error 80040408
Quick Ways to Rectify QuickBooks Desktop error H505
Solution 1. Modify Host Multi-User Access settings on workstation and host computer
- Move to your computer where you see the error message H505 and run QuickBooks Desktop.
- From the File menu and choose Utilities.
- Look for the Host Multi-User Access option. Don’t select this option as this device is not causing the problem.
- Move to the next workstation. Open QuickBooks and select the Multi-User Access is an option.
- Repeat the same procedure to check hosting settings on all workstations.
- Finally, go to your Host computer and select the File menu.
- Choose Utilities and select the Host Multi-User Access option.
Solution 2. Download QuickBooks Tool Hub and make most of QuickBooks Database Server Manager
- Close all company files and then the QuickBooks Desktop.
- Open your browser to get the QuickBooks Tool Hub setup file.
- The downloaded QuickBooksToolHub.exe file will get saved in the Downloads folder.
- Open the Downloads folder, then the downloaded file, and follow the steps given on the screen to install the tool hub.
- Select the mark the agree to the terms and conditions checkbox, then click Finish.
- From your desktop, locate and double-click the QuickBooks Tool Hub icon.
- From the QuickBooks Tool Hub, select the Network Issues tab and then click QuickBooks Database Server Manager.
- You need to install QuickBooks on your device if it is not installed already.
- Now, open the server manager and find your company file folder. If it is visible, click Start Scan. If not, click Browse to locate it and then click Start Scan.
- Once you click Start Scan, the QuickBooks Database Server Manager will start repairing firewall permissions. Close the window when it completes.
- Start QuickBooks on all computers in multi-user mode.
These all were the most effective solutions to resolve QuickBooks error H505. We hope you find them helping in resolving the issue. If it continues, connect with certified QuickBooks professionals by dialing +1 800-579-9430.
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